PP Betting Terms and Conditions — Complete User Guide

1. General Terms & Conditions

PP Betting is an online gaming platform operated exclusively for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between PP Betting and every member of the platform.

Reading these Terms and Conditions carefully before using any PP Betting service is mandatory. By registering on our platform or using any of our services, you are automatically deemed to have accepted these terms.

PP Betting reserves the right to update these Terms and Conditions at any time. You will be notified of any changes by email. Continued use of the platform after an update constitutes acceptance of the revised terms.

2. Account Registration & Eligibility

To open an account at PP Betting, the following conditions must be satisfied:

• You must be 18 years of age or older. All PP Betting services are strictly prohibited for minors.
• Each person may hold only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed.
• You must provide accurate information during registration. Providing false details may result in account termination.
• You are solely responsible for keeping your account password and login credentials confidential.
• Operating an account on behalf of someone else or selling an account is prohibited.

After registration, PP Betting may request identity verification (KYC) at any time. Withdrawals may be placed on hold until verification is complete.

3. Deposit & Payment Policy

The following rules apply when making a deposit at PP Betting:

• The minimum deposit amount is BDT 100. The maximum deposit limit is determined by your account verification level.
• Accepted payment methods: bKash, Nagad, Rocket, and other approved methods.
• Deposits are generally credited to your account instantly. If you experience any issues, please contact support.
• Deposits must be made using a payment method registered in your own name. Third-party payments are not accepted.
• PP Betting will never ask for your bank account number or password directly.

4. Withdrawal Policy

To withdraw funds from PP Betting, the following conditions must be met:

• The minimum withdrawal amount is BDT 500.
• KYC verification must be completed before your first withdrawal.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals via bKash and Nagad are typically processed within 30 minutes to 24 hours.
• Wagering requirements must be met before withdrawing any winnings derived from a bonus.
• PP Betting reserves the right to suspend withdrawals and conduct an investigation in cases of suspicious activity.

For more details on the withdrawal process, please visit our deposit page or contact the support team.

5. Bonus & Promotion Terms

The following rules apply to the use of PP Betting bonuses and promotions:

• Welcome Bonus: Available to new members only, once on their first deposit. Minimum wagering requirement is 20x.
• Cashback Bonus: Added automatically every week. Cashback cannot be withdrawn directly — it must be used for gameplay.
• Reload Bonus: Available on specific days with a qualifying deposit amount. Each bonus has its own terms and conditions.
• Multiple bonuses cannot be active simultaneously unless otherwise specified.
• Bonuses will expire if not used within 30 days of being credited.
• If bonus abuse is proven, the account will be terminated and deposited funds may be forfeited.

6. Gaming Rules

The following rules apply when playing games on the PP Betting platform:

• Each game has its own rules, which are detailed within the game itself.
• If a game is interrupted due to a software or connection issue, PP Betting will determine the outcome based on saved data.
• Any dispute regarding a game result must be raised with the support team within 24 hours.
• Any unusual winnings obtained by exploiting a technical glitch or bug in a game will be voided.
• In Live Casino games, the dealer's decision is final unless there is a clear technical error.

All games on PP Betting are run using third-party certified RNG and are subject to regular audits. If you have any concerns about game fairness, please contact our support team.

7. Prohibited Activities

The following activities are strictly prohibited on the PP Betting platform:

• Creating multiple accounts to abuse bonuses.
• Attempting to access another user's account or engaging in hacking.
• Conducting any form of fraudulent activity against the platform.
• Using automated software, bots, or scripts to play games.
• Using the platform for money laundering or any other illegal activity.
• Engaging in fraudulent collusion with other players.
• Behaving in an abusive or offensive manner toward customer support staff or other users.

8. Account Closure & Suspension

PP Betting may close or suspend an account under the following circumstances:

• In cases of Terms & Conditions violations.
• If KYC verification fails or the submission of false information is confirmed.
• If suspicious payment transactions are detected.
• Extended inactivity (12 months or more).
• If you wish to close your account at your own request.

If you wish to close your account yourself, please contact our support team. Make sure to withdraw any remaining balance before the account is closed.

9. Responsible Gaming

PP Betting is deeply committed to responsible gaming. We want every player to approach the experience with a spirit of entertainment.

• Set your own deposit limit. Once a limit is set, it cannot be increased for24 hours.
• Set session limits to prevent yourself from playing beyond a set amount of time.
• Use the Self-Exclusion feature if needed — available for periods ranging from 1 week to 5 years.
• If you notice signs of gaming addiction, please inform us immediately.

10. Dispute Resolution

In the event of a dispute between PP Betting and any member, the following process will apply:

• Start by contacting our customer support team. Most issues are resolved at this stage.
• If the issue is not resolved through support, it will be escalated to PP Betting management.
• In disputes relating to game results or technical matters, server logs and game data shall serve as the definitive evidence.
• PP Betting's decision is final and binding.

Send any dispute-related complaints to [email protected]. We aim to respond within 48 hours.