PP Betting Privacy Policy — Your Information Is Safe With Us

1. Introduction

PP Betting places the highest importance on your privacy. We believe your personal data belongs to you, and it is our responsibility to keep it safe.

This privacy policy has been written in plain English specifically for PP Betting players so you can clearly understand what we do — and do not do — with your information. PP Betting is committed to full transparency: just as our gaming practices are open and fair, so is our privacy policy.

This policy applies to the PP Betting website, mobile app, and all other digital services. It comes into effect whenever you access our platform or use any of our services.

2. What Information We Collect

PP Betting collects only the information genuinely required to provide our services. Full details are outlined below:

Information collected at registration:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential address (for withdrawal verification)
• Preferred Currency & Language

Information collected during KYC verification:

• Copy of national ID card or passport
• Selfie or photo (for identity verification)
• Bank statement or mobile banking statement (if required)

Automatically Collected Information:

• IP Address & Device Information
• Browser type & operating system
• Platform Activity Logs
• Transaction History

3. Purpose of Data Use

PP Betting uses your information for the following purposes:

• Account Management: To create your account, manage logins, and ensure account security.
• Payment Processing: To process deposits and withdrawals securely.
• Support Services: Our support team uses your information to resolve your issues quickly.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To analyse your gaming behaviour and offer assistance before any issues arise.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To analyse data and improve your overall experience.

4. Data Sharing Policy

PP Betting never sells your personal information. However, there are specific circumstances in which your data may be shared:

• Payment Providers: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Game Providers: Only the minimum necessary information is shared with game developers to ensure games run properly.
• Legal Obligations: We may be required to disclose information in response to a court order or a lawful request from a government authority.
• Security Authorities: To assist in fraud or cybercrime investigations.

5. Cookies & Tracking Policy

PP Betting uses cookies on its platform. Cookies are small files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: These cookies are essential for keeping your login session active and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, games, and settings.
• Analytics Cookies: Platform usage is monitored to improve service quality.

You can manage or delete cookies through your browser settings. Please note that disabling cookies may limit certain features.

6. Data Protection Measures

PP Betting uses industry-leading security technology to protect your privacy:

• 256-Bit SSL Encryption: All data transfers are encrypted. No one can intercept or read your information in transit.
• Firewall Protection: An advanced firewall system prevents unauthorised access.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Employee Training: All employees receive regular training on data protection.
• Access Control: Only authorized personnel are permitted to access the necessary information.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps.

7. Data Retention Period

PP Betting retains your information only for as long as necessary — no longer:

• Active Accounts: Your information is retained for as long as your account remains active.
• Closed Accounts: After account closure, data may be retained for up to 5 years as required by law.
• Transaction Record: Payment information may be retained for up to 7 years for legal and financial compliance purposes.
• Support Ticket: Customer service records are retained for up to 2 years.

8. Your Data Rights

As a member of PP Betting, you have the following rights:

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Children's Privacy

PP Betting strictly prohibits participation by minors. Our services are intended solely for users aged 18 and above.

• We do not knowingly collect information from minors.
• If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
• If you believe your child is using our platform, please contact our support team immediately.

10. Privacy Policy Updates

PP Betting reserves the right to update this privacy policy as needed. When changes are made:

• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed accordingly.
• For significant changes, a notification will be displayed when you log in to the platform.

Continued use of PP Betting after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, please request account closure.

For any questions regarding the Privacy Policy, please contact our support team. We are always ready to assist you.